I am writing this article on my own personal experience. I always wanted to define what is quality and what my customers perceived as quality service. Quality is a term associated not just with the product but also the service. The way you sell a product and how much faith a customer can bestow on you for after sales service. If you think i have sold my product and my work is done, then you are wrong. You may sell only to a single person but you will not get repeat sales from the same customer, nor his friend circle.
© 2010 Rashmi Priya. m