branded

The Indian market is flooded with various products be it branded or non branded. Very few consumers have knowledge of places for buying the product. There are both authorized and non authorized dealers who sell the product and even some middle man who buy from here and there and sell the product. We the consumer or customer buy our dream product (Consumer Durables) and start facing problems after some time and then we run from pillar to post for service. If we get good service we are delighted but if we get poor or no service then the whole money is just wasted.

Every company big or small wants satisfied customers and leaves no stone unturned to satisfy and pamper them. Companies come up with different schemes and packages to woo customers. After all customer is king and if the king is unhappy then things will really turn gloomy. Every branded company has got a good customer service department to help clients solve their problems with the product, service or store. We as customers are liable to get good service from the company and if we get problems with the product we can directly complain them and solve the problem.